The City of Espoo’s aim is to ensure the accessibility of the website in accordance with the Act on the Provision of Digital Services and the EU Web Accessibility Directive.

The website mainly meets the requirements of levels A and AA set out in the Web Content Accessibility Guidelines (WCAG) 2.1.

Non-accessible content
The website may contain third-party videos (film trailers) shared through the YouTube video sharing platform. 

Purchases made on the website are paid through a separate online payment service provided by Bambora / Paybyway Oy. 

The alternative texts (alt texts) are created automatically based on the title and caption of an image.

Preparation of the accessibility statement
The website was published on 15 August 2020. This statement was drawn up on 23 September 2020. The statement is based on a self-assessment and a check carried out using a testing programme. 

Feedback and contact information
You can give feedback to the City of Espoo concerning the accessibility of the website by sending an email to or by calling tel. 050 5356 119.

Accessibility complaint and request for clarification
If you are not satisfied with the City of Espoo’s response to your accessibility-related feedback or do not receive the requested content in an accessible form, you can file an accessibility complaint and a request for clarification. In Finland, accessibility is monitored by the Regional State Administrative Agency for Southern Finland (ESAVI). ESAVI’s website (in Finnish and Swedish) contains instructions and addresses for filing a request for clarification or a complaint.

Contact information for the supervisory authority:
Regional State Administrative Agency for Southern Finland, Accessibility Enforcement Unit (in Finnish and Swedish)
Tel. 0295 016 000 (switchboard)